Hey there. From time to time I’m going to use this space to write about my perspectives on IT management and strategy. With that as a warning, I'll dive right in... The first topic I want to discuss is one I have nerded-out on for years. It’s the issues I've seen when IT (and some Business) Management use Return on Investment (ROI) calculations. ROI's (as I understand it) are universally used in Finance to calculate investment returns.  However, like so many other business practices, IT Managers have...